Privacy Policy

We collect, use and store your personal data exclusively in accordance with the provisions of the valid data protection regulations of the Federal Republic of Germany. In the following, we inform you about the type, scope and purpose of data collection and use.

1. Responsible body

Operator of the website under the domain https://acd-hannover.de and therefore responsible body is

ACD-Hanover

Lilli Henry

Am Pferdemarkt 32

30853 Langenhagen

2. Collection and processing of general data

Every access to our website and every retrieval of a file stored on this website is logged. The storage serves internal system-related and statistical purposes. will be logged: Name of the retrieved file, date and time of the retrieval, amount of data transferred, notification of successful retrieval, web browser and requesting domain. In addition, the IP addresses of the inquiring computers are logged. Further personal data is only collected if you as a user of the website and/or customer provide information voluntarily, for example in the context of an inquiry or registration or to conclude a contract or via the settings of his browser.

3. Collection of personal data

Personal data in the sense of these data protection regulations are individual details about your personal or factual circumstances. This includes, in particular, your name, your e-mail address, your telephone number and, if applicable, your address, insofar as you have provided us with the latter.

Personal data also includes information about your use of our website. In this context we collect personal data from you as follows: Information about your visits to our website such as the extent of data transfer, the location from which you access data on our website and other connection data and sources you access. This is usually done through the use of log files and cookies. More information about log files and cookies can be found below.

4. Purpose of use/ Legal basis

We use your personal data for the following purposes:

1. To provide the online services you request

2. To ensure that our website is presented to you in the most effective and interesting way possible

3. To fulfil our obligations under any contracts entered into between you and us;

4. To inform you of any changes to our services.

The collection of data is carried out on a legal basis in accordance with the provisions of Art. 6 DSGVO.

5. Information about your computer and cookies

Whenever you access our Internet pages, we collect the following information about your computer: the IP address of your computer, the request of your browser and the time of this request. In addition, the status and the amount of data transferred in the context of this request are recorded. We also collect product and version information about the browser used and the operating system of your computer. We also record from which website our site was accessed. The IP address of your computer will only be stored for the time of your use of the website and will be deleted immediately afterwards or made anonymous by shortening it. The remaining data is stored for a limited period of time. We use this data for the operation of our website, in particular to detect and correct website errors, to determine the website load and to make adjustments or improvements.

We may also collect information about your use of our website by using so-called browser cookies. These are small text files which are stored on your data carrier and which store certain settings and data for exchange with our system via your browser. A cookie usually contains the name of the domain from which the cookie data was sent, information about the age of the cookie and an alphanumeric identifier. Cookies enable our systems to recognize the user’s device and make any pre-settings immediately available. As soon as a user accesses the platform, a cookie is transferred to the hard disk of the user’s computer. Cookies help us to improve our website and to be able to offer you a better and even more customized service. They enable us to recognise your computer when you return to our website and thus to store information about your preferred activities on the website and thus to tailor our website to your individual interests.

In the cookies we use, only the above-mentioned data about your use of the website is stored. This is not done by assigning it to you personally, but by assigning an identification number to the cookie („cookie ID“). The cookie ID is not merged with your name, IP address or similar data that would enable the cookie to be assigned to you. If you do not wish to use browser cookies, you can set your browser so that it will not accept cookies. Please note that in this case you may only be able to use our website to a limited extent or not at all.

6. Data security

All information that you transmit to us is stored on servers of providers that offer an appropriate level of data protection within the meaning of Art 45 Paragraph 1 DSGVO. Unfortunately, the transmission of information via the Internet is not completely secure, which is why we cannot guarantee the security of the data transmitted via the Internet to our website. However, we secure our website and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. In particular, your personal data will be transmitted in encrypted form. We use the coding system SSL (Secure

Socket Layer), or TLS (Transport Layer Security)

7. Transfer/Provision of your personal data

We do not pass on your personal data to third parties unless you have consented to the data transfer/provision or we are entitled or obliged to transfer data due to legal regulations and/or official or court orders. In particular, this may involve making your data available for the purpose of concluding or fulfilling contracts, providing information for the purpose of criminal prosecution, averting danger or enforcing intellectual property rights.

If we do not then make your data available, this could lead to you and/or us being unable to fulfil contractual services, extraordinary termination of the respective contract, claims and demands for costs and damages (also by third parties), and/or fines or even criminal prosecution for any violations of the law that may result from not making the data available.

8. Data protection and websites of other third parties

The website may contain hyperlinks to and from websites of other third parties. If you follow a hyperlink to one of these websites, please note that we also cannot accept any responsibility or guarantee for the content or data protection conditions of other websites. Therefore, please make sure that you are aware of the applicable data protection terms and conditions before you submit personal data to these third-party websites.

9. Contact form

If you use our contact form to send us contact enquiries, your details there including the contact details provided there will be stored by us for the purpose of processing the enquiry and in the event of any additional questions arising. We will not pass on this data to third parties without your prior consent.

10. Google analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called „cookies“. These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address, which is however anonymised using the _anonymizeIp() method so that it can no longer be assigned to a connection) is usually transferred to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purpose described above.
You can object to the collection of data by Google Analytics with effect for the future by installing a deactivation add-on for your browser.

Google Analytics cookies are stored on the basis of Art. 6 Para. 1 lit. f DSGVO. The website operator has a legitimate interest in the analysis of user behaviour in order to optimise both his website and his advertising.

Objection to data collection

You can also prevent the collection of your data by Google Analytics by clicking on the following button. An opt-out cookie will be set to prevent the collection of your data on this website:

[borlabs-cookie type=“btn-cookie-preference“ title=“Cookie Auswahl ändern“/]

IP Anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google.

Browser Plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

More information on the handling of user data at Google Analytics can be found in the Google privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.